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By the way I removed my post, your post made mine look stupid haha.
I have to disagree with this plugin. I think if you start giving people messages for "you will have to wait" just wont work. People will complain if they are going through mineshafts or ravines and the x-ray miners will just wait. Also making a helpop ticket, I dont think that would work either as when we are very busy on the server we wouldn't have time to go investigate. What I think would be better is if it doesn't tell them they need to wait, but instead makes a note of their name and location for then a member of staff to investigate their mines when they have time.